My impression of the Public Bank Malaysia is Fast, Efficiency and reliable. However, after having to print a simple 6 months statement. The Public Bank is worst than I can imagine.
I have a saving account at Public Bank, Kepong Branch and I worked near Mid Valley. I need a bank statement to apply a loan. SO i went to the Bangsar Branch. To my surprise, the Bangsar branch's officer told me that I only can print the statement at Kepong branch where I opened the account.
So the next day i went to Kepong Branch. To my Extreme Surprise, the officer told me to fill up a form and wait for next day. I was...Argghhhh!!! How can this kind of system still exist in 2009!! We are not in 80's or 90's.
At the same time, I also requested a bank statement from CIMB. It took me 5 minutes with a pleasant officer with RM1 per page. Public Bank is charging me RM10 + RM2 per page.
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